80% of support issues can be resolved using remote support and in the rare circumstance that an issue cannot be resolved, we have field technicians and parts delivery throughout North America to ensure your system is fixed quickly. Our Open Sonix platform allows us to remotely access and diagnose an issue with your system in real-time. This way we ensure you receive the level of support that you need to provide better patient care and run an efficient practice. 5 Year Manufacturer’s WarrantyĪll Q+ and SonixOne Sonix ultrasound systems come equipped with a 5 Year* Manufacturer’s Warranty and full access to our Technical Support Team. Sonix strives to equip medical professionals with better tools and services to improve healthcare. Our open platform software based systems allow our direct support team and distributors to remain responsive to customer needs, maximizing your system uptime with reliable performance and improved productivity.
